Frequently asked questions

Tavyroa offers a curated selection of quality toy products designed to inspire creativity, learning, and fun for children. Our collection includes educational toys, imaginative play items, and carefully selected family-friendly products.

Delivery typically takes 2–4 business days after your order has been processed and shipped. Please note that delivery times may vary slightly depending on your location and external courier conditions.

We charge a flat shipping fee of 4 GBP per order. Additional customs duties or local taxes (if applicable) are not included and must be paid by the customer.

You may return eligible items within 30 days of receiving your order. Items must be unused, in original condition, and returned with original packaging. Refunds are processed within up to 10 working days after we receive and inspect the return.

You can reach us by email at [email protected] or by phone at +45 71 99 22 88. Support hours: Monday – Friday, 8:15 AM – 4:00 PM. We're happy to help with orders, delivery updates, returns, and general inquiries.