Please review our Delivery Policy below for important shipping information.
Delivery service
Orders are delivered through trusted courier and logistics partners selected to ensure safe and efficient delivery of your package. The delivery provider may vary depending on your location and order details.
Delivery fee
We offer standard delivery for a flat shipping fee of 4 GBP per order. Any additional customs duties, import taxes, or local charges required by your country or region are the responsibility of the customer.
Delivery time
Estimated standard delivery time is 2–4 business days after the order has been successfully processed and shipped.
Please note:
- Delivery times are estimates only
- Delays may occur during holidays, peak seasons, severe weather, or unforeseen courier issues
- Orders are not shipped on weekends or public holidays unless otherwise stated
Order processing
Orders are typically processed within 1–2 business days after payment confirmation. Customers will receive shipping confirmation and tracking details once the order has been dispatched.
Delivery address
Customers are responsible for providing accurate and complete shipping information during checkout. Tavyroa is not responsible for delivery issues or lost packages caused by incorrect or incomplete addresses provided by customers.
Failed deliveries
If a package cannot be delivered due to:
- Incorrect shipping information
- Failure to receive the package
- Refused delivery
Additional shipping charges may apply for re-delivery attempts.
Damaged or missing packages
If your package arrives damaged or if items are missing, please contact us as soon as possible with:
- Your order number
- Photos of the package and items received
- A description of the issue
We will work to resolve the matter promptly.
Contact us
If you have any questions regarding delivery or shipping concerns, please contact us through our contact page.
Thank you for shopping with Tavyroa.